Know the Signs of Problem Gambling

Gambling is intended as entertainment. When it stops being that, certain patterns tend to appear before a person recognises the problem themselves.

Common warning signs include:

  • Spending more money or time gambling than planned
  • Chasing losses by placing further bets to recover money already lost
  • Borrowing money or selling possessions to fund gambling
  • Neglecting work, study, family, or other responsibilities because of gambling
  • Feeling anxious, irritable, or restless when not gambling
  • Lying to others about how much time or money is spent on gambling
  • Repeated unsuccessful attempts to cut back or stop

If one or more of these apply, self-assessment tools are available at no cost. The Problem Gambling Severity Index (PGSI) is a widely used eight-question screen accessible through most national gambling helplines and at BeGambleAware.org. Completing it honestly takes under five minutes and provides a score indicating whether professional support is advisable.

Gambling outcomes are determined by certified random-number generators. No strategy, timing, or betting pattern changes the statistical outcome over any session. Any belief that losses can be recovered through continued play is a cognitive distortion, not a viable plan.

Self-Exclusion & Deposit Limit Tools

Licensed casinos are required to provide responsible gambling tools accessible directly from the player account. The following controls are standard across regulated operators:

Deposit Limits

Players can set daily, weekly, or monthly deposit caps. Once a lower limit is set, it takes effect immediately. Increases to a limit are subject to a mandatory cooling-off period - typically 24 to 72 hours, to prevent impulsive reversals.

Session and Loss Limits

Session-time reminders notify players at intervals they choose (for example, every 30 or 60 minutes). Loss limits cap the amount that can be lost within a defined period. Both controls are adjustable from the account settings page of any regulated casino.

Reality Checks

A reality check is an on-screen notification that appears at a set interval showing the total time elapsed and the net result for the session. Players may be required to confirm they wish to continue.

Self-Exclusion

Self-exclusion prevents access to gambling for a defined period, commonly 6 months, 1 year, or indefinitely. During an active self-exclusion, all marketing communications are suppressed and account access is blocked. The request cannot be reversed before the chosen period expires.

In several jurisdictions, national self-exclusion registers extend this block across multiple operators simultaneously:

  • UK: GAMSTOP, free, covers all UKGC-licensed sites
  • Sweden: Spelpaus, covers all Swedish-licensed operators
  • Germany: OASIS, national exclusion register
  • Netherlands: CRUKS
  • Denmark: ROFUS

Players whose chosen casino is not covered by a national register should contact the casino's support team directly to initiate a self-exclusion. Most operators process requests within 24 hours.

Helplines & Support Organisations

Free, confidential support is available in most countries. The organisations listed below offer telephone helplines, online chat, and face-to-face counselling referrals.

International

By Region

Country / RegionOrganisationContact
United KingdomGamCare National Gambling Helpline0808 8020 133 (free, 24/7)
United KingdomGordon Moodygordonmoody.org.uk
United StatesNational Council on Problem Gambling1-800-522-4700 (free, 24/7)
CanadaConnexOntario / provincial helplines1-866-531-2600
AustraliaGambling Help Online1800 858 858 (free, 24/7)
IrelandGambling Care Irelandgamblingcare.ie
SwedenStödlinjen020-819 100
GermanyBundeszentrale für gesundheitliche Aufklärung0800 1 372 700 (free)
NetherlandsLoket Kansspelloketkansspel.nl

If a country is not listed above, the World Health Organization maintains a directory of national mental health and addiction services at who.int. All services listed above are free of charge to the caller.

Players under 18 must not gamble. Age verification is a legal requirement under the regulations of all licensed jurisdictions. If you are concerned about a minor accessing gambling services, GamCare and the NSPCC (in the UK) can provide guidance.